Frequently Asked Question

How to submit a request to the IT department

Go to

Enter the file (1)

Click on (+), select line (2), enter the name of the document in the form of the date inverted followed by a hyphen and then a title for the request.

Example: "20210521 - Set up a newsletter for the communication department

(3) select the model and click on (4)

Complete the document.

Once the document is completed and saved. Close the document.
(5): click to share the document
(6): share the document with support@opticom.app
(7): make sure the document is shared with support@opticom.app