Frequently Asked Question

After successful registration, the system will ask for confirmation by email.

Check your email box don't forget to also check spam and unwanted messages.

a) If you try to connect to your account before confirmation you will get the following message:

a.1) If you have not received the email for 1 hour, then click on the link (1) to resend the new confirmation email.

b) If you try to register with an email address that already exists you will receive the following error message:

In this case you have to go back to point (a) to resend a confirmation email again.

c) If you try to recover your password before confirmation, you will get the following message:

In this case you have to go back to point (a) to resend a confirmation email again.